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Data sovereignty

Knowing where your data is should not take an investigation

We validate electronic signature journeys: we know what it is to justify every link in the chain to an auditor, and to discover that a supplier replicates your data on a continent nobody signed off. This page exists so you do not have to write to us to get it.

Your messages never leave France

Compute, database and object storage are at OVHcloud, in Roubaix and Gravelines. No replication outside the territory, no American service in the path of a message.

One sub-processor outside the strict European perimeter

Stripe, to take payment. It never sees the content of a message: only your billing identity. We say so rather than hiding it behind a story of total sovereignty.

The DPA is downloaded, not negotiated

The data processing agreement is available online, signed, without going through a salesperson or waiting for a procurement cycle. The annexes list the sub-processors and the technical measures.

Encryption at rest and in transit

TLS required on the API, STARTTLS on inbound SMTP, encrypted volumes and object storage. API keys are stored hashed, never in clear.

Retention you choose short

Three days by default, up to 90 depending on the plan, and a performance mode that stores nothing at all. The best protection for test data remains not keeping it.

Deletion on request, without friction

Purge an inbox, an organisation or a whole account from the app, effective immediately, backups included within 30 days.

Sub-processors

The full list, kept up to date

Every addition is announced to account administrators thirty days in advance.

Sub-processorRoleLocationData concernedTransfer outside the EU
OVHcloudHébergement, calcul, base de données, stockage objetRoubaix et Gravelines (France)Toutes les données de service : messages, pièces jointes, métadonnées, comptesAucun transfert hors UE
Stripe Payments EuropeEncaissement, facturation, TVAIrlande (entité européenne), groupe de droit américainNom, email de facturation, adresse, moyen de paiement. Aucune donnée de messagePossible vers les États-Unis, encadré par les clauses contractuelles types
BrevoEmails transactionnels du service (vérification, alertes, factures)FranceAdresse email et contenu des notificationsAucun transfert hors UE
Plausible AnalyticsMesure d’audience du site publicUnion européenne, auto-hébergéStatistiques agrégées, sans cookie ni identifiant individuelAucun transfert hors UE

What we do not claim

The limits, stated plainly

A sovereignty story with no caveats is a sales pitch. Here are ours.

Your first inbox in two minutes

The free plan asks for no card. If you are migrating from Mailosaur, the compatibility layer saves you from rewriting your tests.