Name, logo and deleting the organization

The organization is the customer in the commercial sense: it carries the plan, the seats, the volume, the billing and the SSO. Its settings live in Settings › Organization, and the form is read-only for a plain member.

The name changes once every 30 days

One change, then thirty days. This is not a technical limit.

An organization’s name appears in invitations already sent, in mail already gone out, and in what other members see. A name that changes several times a week makes those traces incoherent — and it is the classic move behind a quiet impersonation: rename the organization just before inviting somebody.

The screen shows the date from which another change becomes possible.

The logo

An image, uploaded from the same page. It is sanitised before being stored: what is saved is a re-encoded image, not the file you sent. An SVG carrying script, or an image carrying metadata, does not get through that step.

The serving URL carries a digest of the content, which allows it to be cached without ever serving a stale logo after a replacement.

Removing it is a button, and the effect is immediate.

Requiring two-factor authentication

At the bottom of Settings › Organization, a button requires your members to turn on a one-time code. Until they do, they stay signed in and keep reading, but can no longer create or change anything.

The button stays disabled until you have turned two-factor authentication on yourself: without that, you would be the first person blocked — and blocked on the screen that undoes it.

Unlike mandatory SSO, there is no exception for owners. SSO has one because a company directory can go down; nothing external can go down here, and enrolling takes thirty seconds.

Turning it off again uses the same button, with no condition attached.

Deletion

Reserved to owners, in the danger zone at the bottom of the page. You have to retype the organization’s exact name for the button to become active: a confirmation that can be given without reading is not one.

It takes with it the organization, its workspaces, its inboxes, their messages, its API keys and its SSO connections.

It does not erase your user account: the two are distinct, and you may belong to another organization — see plusieurs-organisations. Deleting the account itself is in Settings › Profile — see compte-et-securite.

It is not something to ask support for, and that is a position: an operation you cannot undo yourself is an operation you depend on us for, which this product refuses on principle.

Known limits

• Only one organization is taken into account by the application today. If you belong to several, the first one is shown — see espaces-de-travail.