Invite a colleague, and what a seat costs

Everything happens from Settings → Members.

Add somebody

Three ways, depending on what you know about the person.

What you want to do	How to do it
Invite somebody whose address you know	By email. The invitation goes to the address you give
Pass the invitation on yourself	By personal link. The same invitation, but you get the link. Useful when the mail does not arrive, or when the person prefers another channel
Onboard three people in one morning	By organization link. A short-lived link, with its role, its validity, a number of uses and a revoke button

The joining pages /join/<token> and /invitations/<id> open without an account: the invitee sees who is inviting them before signing up.

Choose the role

Role	What they can do
Owner	Everything, including changing the shape of the organization and deleting it
Administrator	Manage inboxes, members, workspaces and SSO
Member	Read the inboxes of the workspaces they belong to

A member sees the organization form read-only, and the danger zone appears to owners only.

Count the seats

A seat is a member of the organization. The ceiling comes from your plan and is counted for the organization, not per workspace: adding somebody to a second workspace does not use a second seat.

When the ceiling is reached, the invitation is refused and the answer names the plan that would allow it. It is never accepted and then silently inert.

Remove somebody

Remove the member from Settings → Members. Their access is cut.

Allow up to five minutes before a session that is already open stops answering: the session cookie carries its own signed copy, and deleting a row in the database does not reach a cookie already sitting in a browser.

If the departure is sensitive, do not stop there: revoke the API keys the person was using, see API keys, and go through Account and security.

Known limits

• No workspace role beyond member and administrator.
• No banning. You remove an access; you do not stop an address from coming back on invitation.